Topic
Consumer complaints charts
6 charts about consumer complaints, each with its public source, its numbers and its date.
-
What do people complain to the CFPB about most?
"Incorrect information on your report" was the most common issue in 2025, named in 2.83 million complaints, more than half of all. Next came improper use of ...
Source: Consumer Financial Protection Bureau, Consumer Complaint Database · Data as of Dec 31, 2025
-
How many consumer complaints are about credit reports?
88.4% of the complaints the CFPB received in 2025 were about credit reports, up from 50% in 2019 and 13% in 2013. Most said a report had wrong information (2...
Source: Consumer Financial Protection Bureau, Consumer Complaint Database · Data as of Dec 31, 2025
-
How many complaints does the CFPB get about financial companies each year?
The Consumer Financial Protection Bureau received 5.44 million complaints about financial products and companies in 2025, about twice as many as in 2024 and ...
Source: Consumer Financial Protection Bureau, Consumer Complaint Database · Data as of Dec 31, 2025
-
What financial products do people complain about most?
Credit reports drew 4.81 million of the 5.44 million complaints the CFPB received in 2025, about 88%. Debt collection came next with 283,204, then credit car...
Source: Consumer Financial Protection Bureau, Consumer Complaint Database · Data as of Dec 31, 2025
-
Which companies get the most consumer complaints?
The three national credit bureaus, Equifax (1.68 million), TransUnion (1.60 million) and Experian (1.39 million), drew 86% of the 5.44 million complaints the...
Source: Consumer Financial Protection Bureau, Consumer Complaint Database · Data as of Dec 31, 2025
-
Which big banks get the most complaints for their size?
Synchrony drew 164 complaints to the CFPB in 2025 for every $1 billion it held in deposits, the most of 23 of the largest U.S. banks that serve households, f...
Source: CFPB Consumer Complaint Database, with deposits from FDIC BankFind Suite · Data as of Dec 31, 2025