Food recall

Novartis Consumer Health recall: Benefiber fiber supplement stick packs, sugar free and taste free

Novartis Consumer Health, of Lincoln, NE, recalled Benefiber fiber supplement stick packs, sugar free and taste free. The FDA's reason: “The products are being recalled due to the receipt of a relatively high number of consumer complaints.” The FDA classified it Class II: it could cause temporary or minor harm. The company began the recall voluntarily on December 18, 2013, and the FDA first listed it in its Enforcement Report of March 5, 2014. The FDA has closed the recall: it found the company did all it reasonably could to remove or correct the product.

How serious

Class II

It could cause temporary or minor harm

Why

See FDA's words below

Status

Terminated

Closed November 26, 2014

The recall

Company
Novartis Consumer Health (Lincoln, NE)
Reason, in FDA's words
“The products are being recalled due to the receipt of a relatively high number of consumer complaints.”
Where it was sold
Distribution was nationwide. There was no foreign/military/government distribution.
Recall began
, by the company
FDA classified it
First in an FDA Enforcement Report
FDA event number
67373

The product recalled

As the FDA describes them, with the codes that tell whether a package is part of the recall.

  • F-1591-2014 Class II

    Benefiber fiber supplement stick packs, sugar free and taste free, packaged in the following configurations: (1) Benefiber Fiber Supplement, On-The-Go Stick Packs, Sugar Free, Clear & Taste-Free, packaged in 8.16-oz. boxes containing 68/0.12-oz. stick packs, UPC 300670176686. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ; (2) Benefiber Fiber Supplement, Taste Free, Sugar Free, packaged in 0.36-oz. foil packages containing 3/0.12-oz. stick packs, UPC 300670186036. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ; (3) Benefiber Fiber Supplement, Taste Free, Sugar Free, packaged in 0.36-oz. foil packages containing 3/0.12-oz. stick packs, 8/0.36-oz. foil packages clipped together on a strip, UPC 300679110766. Distributed by Novartis Consumer Health, Inc., Parsippany, NJ;

    Codes: 68-ct. boxes - 25574002, 25515001, 25515002, and 25574001, all with exp. dates of 02/2014; 3-ct. packages - 26096201, exp. 07/2014; 26096203, exp. 07/2014; 26096202, exp. 07/2014; and 26248201; exp. 05/2014; 8-package clip pack - 26128701, exp. 07/2014, and 26128702, exp. 07/2014.

    Quantity: 57,808/68-ct. pkgs., 142,088/3-ct. pkgs., and 11,678/8/3-ct. pkg. clip strips

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Source and notes

U.S. Food and Drug Administration, Enforcement Reports (openFDA food recall data) (Public domain (U.S. government work); source U.S. Food and Drug Administration, openFDA), data as of March 5, 2014.

Each week the FDA lists the recalls it has classified in its Enforcement Report, often weeks after the company announced the recall, so a month with five weekly reports tends to count more. Each recall counts once, however many products it covers, in the month FDA first listed it. Class I means the food could cause serious harm or death, Class II temporary or minor harm, and Class III is unlikely to harm anyone. Meat, poultry and most egg products are recalled by the U.S. Department of Agriculture, not the FDA, and aren't included. For what to do with a recalled product, see the FDA's recalls page.