Chart assignment

Charts to read and discuss

Read each chart, then answer its questions. Every chart shows its source and date; open it for a table of the numbers and the data to download.

  1. Which companies get the most consumer complaints?
  2. What share of people use the internet in each country?

Chart 1 of 2 · Consumer complaints

Which companies get the most consumer complaints?

The interactive chart needs JavaScript. The numbers are on the chart's page.

The three national credit bureaus, Equifax (1.68 million), TransUnion (1.6 million) and Experian (1.39 million), drew far more of the complaints the CFPB received in 2025 than any other company. Block (Cash App) came next with 48,091, then Capital One (34,102). Complaints aren't verified, and bigger companies with more customers naturally get more; most adults have a file at all three credit bureaus. Complaints count under the company the person named, so a bank's parent and its card business may appear separately.

Questions to discuss

  1. In one sentence of your own, what does this chart show?
  2. Find the biggest change or difference in the chart. What might explain it?
  3. Who collected these numbers, and how recent are they? What else would you want to know before drawing a conclusion?

Source: Consumer Financial Protection Bureau, Consumer Complaint Database (Public domain (U.S. government work; the CFPB publishes the database under CC0)) · Data as of Dec 31, 2025

Open the chart and its numbers

Chart 2 of 2 · World

What share of people use the internet in each country?

The interactive chart needs JavaScript. The numbers are on the chart's page.

In 2024, 94.7% of people in the United States used the internet and 64.9% in India. The highest share was 100%, and the lowest 8.6%, in Burundi. 182 countries and territories had a 2024 figure. It counts people who used the internet at least once in the previous three months; places without a 2024 figure are left out.

How to read this chart

Each bar is the share of a country's people who used the internet in the previous three months. The dashed line is the whole world. The chart opens on the top and bottom of the ranking; search for a country to find its bar among the rest.

Questions to discuss

  1. Find the United States and one country on another continent. How far apart are their shares?
  2. What do the countries at the bottom of the ranking have in common? What might keep people there offline?
  3. The world figure is closer to the bottom than many rich countries are to the top. Why might that be?

Source: World Bank, World Development Indicators: Individuals using the Internet (% of population) (CC BY 4.0 (credit the World Bank)) · Data as of Dec 31, 2024

Open the chart and its numbers

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